Our after-sales service is founded on 5 essential pillars intended to satisfy your requirements and ensure the durability of the equipment:
- Technical services: on-site assistance is provided if necessary. Our technicians and engineers will visit your premises whenever you require. Our panel of technicians covers all fields of activity.
- Preventive and curative maintenance: thanks to our specialist technicians, we provide preventive and curative maintenance to ensure that your equipment is in good working order. We also provide maintenance contracts which enable us to plan the preventive operations and satisfy your demands.
- Hotline and remote maintenance: a centralized after-sales service hotline is provided so that we can satisfy your demands as quickly and satisfactorily as possible.
- Spare parts: we undertake to provide spare parts as quickly as possible. A significant stock of spare parts enables us to optimize our reactivity.
- Training courses: we provide regular training courses adapted to the needs of our customers relating to our platforms, software and products.